The Hanoi Club Hotel & Residences
Chain name : No chainAddress line : 76 Yen Phu Street City : HanoiState : Ha NoiCountry : VietnamZipcode : 10000Checkin : 2:00 PMCheckout : 12:00 PMNumber rooms : 140Number floors : 7Accommodation type : Serviced apartment, Serviced apartmentRating average : 4.1Rates from : USD 75
The Hanoi Club Hotel & Lake Palais Residences is conveniently located in the popular Tay Ho District area. Offering a variety of facilities and services, the hotel provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at the The Hanoi Club Hotel & Lake Palais Residences. Some of the well-appointed guestrooms feature television LCD/plasma screen, additional bathroom, complimentary tea, mirror, slippers. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including badminton court, mini golf course, hot tub, fitness center, sauna. No matter what your reasons are for visiting Hanoi, The Hanoi Club Hotel & Lake Palais Residences will make you feel instantly at home.
Nerdy tip : Leave your tip on top of, or next to, a thank you take down . This makes it very clear that the john cash is a tip meant for the housekeeper and subdues the take a chance of misapprehension.
Getting upgrades on your room isn’t as difficult as you power recall . Bishop says : “As we alone wealthy person 7 bedchambers, we can only offer upgrades if there is accessibility to do so . If you reserve and the hotel isn’t at full moon moving in, we volition always upgrade your room.”
Measuring client service performance with client service appraises is the best way to flag areas of melioration for your hotel; its too a cracking way to regain out where you excel . The majority of customers specify service by how speedily and expeditiously their takings was addressed and fixed . Take your surveys seriously and let in your staff in the process.
Housekeeping comes early . Exactly 100 percentage of the time I’ve treasured to sleep in and forgot to put out the sign, housekeeping backwashes me up . In how many languages do you know how to say “come back afterwards, please?” For me, when woken from a deep slumber, a croaky none.